At Aamantran Stores, we strive to deliver your favorite stationery, art, and craft products to your doorstep safely and on time. Please read our shipping policy carefully before placing your order.
🚚 Shipping Coverage
We currently ship to most pincodes within the country via trusted third-party courier services. If your location is non-serviceable, we will notify you promptly and refund the full amount, if already paid.
Note: International shipping is currently not available unless otherwise stated.
⏳ Order Processing Time
All confirmed orders are typically processed within 1–3 business days (excluding Sundays and public holidays).
Orders placed after business hours or on weekends/holidays will be processed on the next working day.
📦 Processing time may be extended during peak periods, promotions, or product shortages.
📦 Estimated Delivery Time
Metro cities: 3–5 business days after dispatch
Other locations: 5–10 business days after dispatch
Remote areas: May take longer, depending on courier availability
Please note that these are estimated timelines, and actual delivery may vary due to courier constraints, weather conditions, or unforeseen delays.
💰 Shipping Charges
Shipping charges (if any) are displayed at checkout before order confirmation.
Free shipping may be available for orders above a certain value, based on ongoing offers or promotions.
🚨 Delays & Non-Delivery
We are not responsible for delays caused by incorrect/incomplete shipping details, natural disasters, courier strikes, or uncontrollable logistics disruptions.
In case of non-delivery due to customer unavailability, incorrect address, or refusal to accept delivery, re-shipping (if applicable) will be chargeable.
📸 Damaged or Tampered Deliveries
If your package appears damaged or tampered with at the time of delivery:
Do not accept the parcel from the delivery agent.
Immediately contact us at aamantranstores@gmail.com with photos/videos of the package.
If accepted without inspection, we cannot guarantee a refund or replacement.
📝 Order Tracking
Once dispatched, a tracking link or AWB number will be shared via email or SMS (if available).
You can track the delivery status using the provided tracking ID through the courier’s official website.
📦 Undelivered Orders & Reattempts
If an order is returned to us due to failed delivery attempts, we may charge a re-delivery fee.
Refund (if applicable) will be processed after deducting the original shipping charges and reverse logistics costs.
🛡️ Risk of Loss
All items purchased are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the courier.
Need Help?
If you have any questions or concerns about your shipment, reach out to our customer support team:
aamantranstores@gmail.com
+91 9672269269